Privacy Policy
Who We Are
Our website address is:
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SiteMD is a business operations and management platform developed by Websites By Mike. The platform is used by authorised businesses, staff members, engineers, administrators, and operational teams to manage bookings, jobs, schedules, workflows, operational activity, and customer records.
Information We Collect
We may collect and store:
- Name
- Email address
- Telephone number
- Address information
- Job and enquiry information
- Uploaded images and files
- Engineer and staff activity records
- Vehicle and mileage information
- Push notification subscription identifiers
- Device and browser information
- Login and authentication information
This information may be collected when users:
- submit enquiries
- create accounts
- log in
- upload files or images
- use operational features within the app or website
Push Notifications
SiteMD may use push notifications to provide operational updates such as:
- new jobs
- reminders
- engineer check-ins/check-outs
- approval requests
- operational alerts
- task notifications
Push notification services may use device identifiers and subscription IDs to deliver notifications securely.
Users may disable notifications at any time through their device or browser settings.
Offline Functionality
Some areas of SiteMD may temporarily store operational data locally on your device to support offline access and synchronisation.
This data is securely synchronised with connected systems once an internet connection becomes available.
Cookies
Our website and connected services may use cookies and similar technologies to:
- maintain login sessions
- remember preferences
- improve user experience
- support operational functionality
You can control cookies through your browser settings.
Media Uploads
If you upload images or files to the platform, you should avoid uploading files containing embedded location metadata (EXIF GPS) where sensitive.
Uploaded files may be accessible to authorised administrators and operational staff.
Who We Share Data With
We do not sell personal data.
We may share limited operational data with trusted third-party services used to operate SiteMD, including:
- hosting providers
- push notification providers
- spam and security services
- email delivery providers
- cloud infrastructure services
These providers only process data necessary to perform their services.
Data Retention
We retain operational and account data for as long as necessary to:
- provide services
- maintain operational records
- comply with legal obligations
- improve system reliability and security
Users may request deletion of personal information where legally permitted.
Your Rights
You may request:
- access to your data
- correction of inaccurate data
- deletion of personal data
- export of personal information we hold
Requests can be made by contacting us through our website.
Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse, or disclosure.
Contact
For privacy-related enquiries, please contact:
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